Traditional marketing approaches have been in place for a long, but they are not as effective as they used to be. Customers are more educated and mindful than before, and TV commercials and ads won’t hit them anymore. All this situation highlights the need for experience-driven sessions and events, and experiential events are a great fit. However, you need to understand how much your experiential efforts made a difference and impacted your audience. We will explain how you can measure the success of an experiential event in this article. Keep reading to know more!
Measuring the success of the experiential event!
You can use multiple metrics or key performance indicators to measure the success of an experiential event. It all comes down to the point that what your business objectives are or what you want to achieve with your event. However, metering the success and efficiency of your experience-driven event can be easy by using the following metrics/KIPs. Let us explore them quickly!
1. Venue effectiveness:
The first and foremost thing you need to keep track of is the effectiveness of your event location. Measuring the flow of your customers to your space is crucial to see the impact of your event and pre-event marketing efforts. Also, you need to pay attention to the time your customers will spend interacting with your products/offerings.
You need to explore if your customers experienced what you had intended. Why not keep a track of conversions compared to your previous location? Doing so would help you analyze the effectiveness of your venue. If you have a hard time finding the best venue or arranging immersive experiences for your upcoming event, hire Experiential event agency Dubai and let them do the job for you.
2. Social media buzz:
You might have contacted various sources to create a buzz before your event date. Your top priority should be connecting with influencers and asking them to share your event content. Once your event is over, you can get to work to measure the effectiveness of your marketing efforts on social media. There are multiple factors involved you need to explore here, and they can be:
- Measuring the content created by your influencers
- Analyzing who shared your content on social media
- Exploring the social media platforms where your event was shared the most
- Checking the total number of impressions generated by your event
- Online/offline sales generated through your social media impressions
All these factors will help you better understand your social media marketing efforts. If a single area has generated the least favorable results, you can focus on that domain for your upcoming show.
3. Staff insight:
The next thing on the chart you need to explore is your staff’s interaction with your audience. How well did your staff members do with your audience? You need to listen and analyze the insights you get from your staff members to define the success of your experiential efforts. Most companies often neglect this point but it is worth exploring and taking note of.
Your staff members will provide you with valuable insights about customer interactions and other immersive efforts. It would be best to take serious note of these insights and incorporate them into your strategies for future improvements.
4. Conversion rates:
Measuring the success of experiential marketing is a post-event activity and paying attention to metrics is vital. Another useful metric is measuring the conversion rate of your event and comparing it to the previous rate. How many sign-ups did you record this time? How many products were sold out this time?
Measuring your conversion efforts will give you a vivid idea of your marketing and event efforts. Being short on conversion numbers means you are missing something crucial. The best way to ensure you tick all the boxes and touch all the points is to hire an Experiential event agency in Dubai and ask them to arrange for all the necessities.
5. Consumer sentiment:
How happy and satisfied were your customers from your event efforts and product interaction? Don’t you think measuring this satisfaction and consumer sentiment will help your cause? Of course, it will! You need to pay attention to your customers’ interactions and activities like taking photos with their friends.
The more your consumers are happy, the better experience they have. It would be your success to extend a positive experience for your customers, and they feel the way you wanted them to feel. Nothing would please you more than watching your customers praising your efforts!
Pull out an amazing experiential event with specialists!
Throwing an experiential event for your brand can do wonders, but you need to do it right. How? It’s simpler! All you need to do is connect with expert experiential event companies and let them take all the responsibility on their head. Consider hiring them for your next show!